tecnovy AI Suite

Microsoft Certified: AI Agent Builder Associate (AB-620)

A Microsoft Copilot Studio agent that carries one business process across several systems: it draws answers from connected enterprise knowledge, triggers actions in other systems through APIs and MCP servers, and hands subtasks to other agents. In the tecnovy training you build this agent step by step, test it, move it into operation and monitor it, following the three skill areas of Microsoft exam AB-620.

Attendance certificate4.8/5 on ProvenExpert

What this module delivers.

For Power Platform makers and developers who have built simple agents, tecnovy's training prepares you for AB-620. You extend Copilot Studio agents with APIs, enterprise knowledge and other agents, and take them into operation with tests and lifecycle management.

How the training runs

Method: Hands-on in Copilot Studio along one end-to-end business process
Basis: Microsoft AB-620 study guide, October 2026
Outcome: Exam AB-620 with Microsoft, fee separate, plus tecnovy certificate of participation

Dates & booking

Choose a date that fits

No public dates are scheduled yet.

New dates are published regularly. Join the waitlist or plan an in-house course for your team.

Request in-house training

Fit

Who this module is designed for

Typical roles

You build solutions on the Power Platform as a professional developer or advanced maker.
You build agents for customers as an application developer, consultant or software partner.
You use agents to automate business processes that touch several enterprise systems.

Prerequisites

No prerequisites

You can start right away. What you need: experience building simple agents in Copilot Studio, basic knowledge of Power Fx and Dataverse, experience with REST APIs and integration patterns.

Consider instead AI Agents Foundations If you have not built an agent yet, that course settles vendor-neutrally where an agent fits and builds a first one without code, with no exam.

Curriculum

AB-620 Course in Detail

The three parts follow the skill areas of Microsoft's AB-620 study guide (October 2026), with Microsoft's weighting in the title. Not in this curriculum are agent flows, computer use, adaptive cards, Azure AI Search, Application Insights, Power Platform Pipelines and identity and responsible AI planning, which the guide also measures.

01Plan and configure agent solutions (30-35 %)

This part settles how the agent is built and what it can reach.

Architecture of single-agent and multi-agent solutions
Configuring instructions and topics
Adding knowledge sources and tools

02Integrate and extend agents in Copilot Studio (40-45 %)

The largest skill area connects the agent to systems and to other agents.

Actions through APIs, external services and MCP servers
Enterprise knowledge, for example from ServiceNow or SAP
Working with Microsoft Foundry and Microsoft Fabric
External agents over the Agent2Agent (A2A) protocol

03Test and manage agents (20-25 %)

Finally you make the agent ready for operation and keep it under control.

Testing agents and reviewing the results
Deployment and monitoring
Application lifecycle management and governance

Official syllabus

Outcome

What you will be able to do afterwards

01
You design the architecture of an agent solution and decide whether one agent or several collaborating agents carry the process.
02
You configure an agent's instructions, topics, knowledge sources and tools in Copilot Studio.
03
You connect enterprise knowledge as a knowledge source, for example from ServiceNow or SAP.
04
You extend an agent with actions through APIs and external services and with tools from MCP servers.
05
You connect Copilot Studio agents to agents from Microsoft Foundry and Microsoft Fabric, and to external agents over A2A.
06
You test an agent and derive targeted improvements from the results.
07
You move an agent into operation, monitor it and control it through lifecycle management and governance.

Microsoft Certified: AI Agent Builder Associate

Microsoft awards the certification for a passed AB-620 exam, and it expires after one year. In the six months before that, a free, unproctored online assessment on Microsoft Learn extends it by another year.

Certification terms learn.microsoft.com ↗

Examination

Microsoft exam AB-620

700Minimum score (scale 1 to 1,000)

Time allowed: 120 min
Fee in Germany (as of November 2026): 126 EUR
Delivery: Pearson VUE

The score is scaled and, according to Microsoft, does not necessarily equal 70 % of the points. The exam is proctored, may include interactive components and is offered in 13 languages, including German and English (as of November 2026).

Official examination rules learn.microsoft.com ↗

Proof of attendance

tecnovy certificate of participation

≥80%attendance

It confirms that you took part in the tecnovy training and says nothing about the Microsoft exam.

Sample of the tecnovy certificate of participation

Open the Certificate Showroom tecnovy →

Offer scope

What the course price does not cover

Not included

Microsoft exam feeMicrosoft charges EUR 126 plus applicable taxes per attempt for AB-620 in Germany, and the price depends on the country where the exam is proctored (as of November 2026).

Why tecnovy

What you get on top with us

No Slideshow, Hands-On!

Promised: no PowerPoint marathon. We work in groups, tie theory to practice, and you get real project examples from our experienced trainers plus the exchange with like-minded people.

Certificate Showroom

Get your certificate of participation and, if you have one, add your exam certificate from E-Learning. Fully automated, beautifully designed. Just for you, only at tecnovy.

Flexible Date Change

If you are not able to attend the course, you can rebook your training free of charge up to one week before the start of the training.

Attend Twice, Pay Once

You are welcome to visit the training course online again within a year as a refresher or exam preparation.

Learn from Experts

We always guarantee you the use of didactically and methodically first-class qualified trainers who draw their knowledge from training experience as well as professional practical and project experience.

FAQs

Frequently asked questions

01Is the AB-620 training suitable for beginners?

No, the tecnovy AB-620 training assumes you have already set up simple agents in Copilot Studio with instructions, topics and knowledge sources. If you first want to work out, vendor-neutrally, where an agent fits, start with the tecnovy AI Agents Foundations course.

02What prior knowledge does Microsoft expect for AB-620?

Microsoft describes AB-620 candidates as familiar with Power Fx, Dataverse, Power Platform environments, Microsoft 365 Copilot, Microsoft Foundry and adaptive cards. They also need intermediate knowledge of generative AI, retrieval-augmented generation (RAG), the Model Context Protocol (MCP) and the Agent2Agent (A2A) protocol, plus experience with prompt engineering and REST APIs. None of this is a formal admission rule for the exam.

03How does the AB-620 exam work?

Microsoft delivers AB-620 through Pearson VUE, separately from the tecnovy training and in most cases online or at a test centre, as you prefer. Microsoft does not publish the number or types of questions in advance, but the exam sandbox shows the interface. During the exam you may open Microsoft Learn, with no extra time added (as of June 2026).

04Can I take AB-620 in German?

Yes, Microsoft offers AB-620 in 13 languages, including German and English (as of November 2026), and updates translated versions about eight weeks after the English one. If the exam is not offered in your preferred language and you are not proficient in the exam language, you can request 30 extra minutes before scheduling; Microsoft asks for a confirmation from an instructor or employer.

05What happens if I do not pass AB-620?

After a first failed attempt you can retake AB-620 after 24 hours, and after that 14 days must pass between attempts. Microsoft allows at most five attempts in twelve months, and a retake as a rule costs the exam fee again, which is not part of the tecnovy course price.

06Does AB-620 also test features that are still in preview?

Partly: according to Microsoft's AB-620 study guide, most questions cover generally available features, but commonly used preview features can appear. In the tecnovy training this applies to connecting agents from Microsoft Foundry and Microsoft Fabric, which Microsoft lists as public preview in Copilot Studio (as of October 2026).

07What do I need for the exercises in the AB-620 training?

For the hands-on exercises in the tecnovy AB-620 training you need access to Copilot Studio in a Power Platform environment where you can create agents, test them and add them to solutions.

08How does AB-620 differ from AI-103?

AB-620 tests how you build, extend and integrate agents in Copilot Studio and on the Power Platform. AI-103 leads to Microsoft Certified: Azure AI Apps and Agents Developer Associate and is aimed at Azure AI engineers who develop with Python and Microsoft Foundry. This tecnovy training prepares you for AB-620 only.

09Where can I go after AB-620?

Microsoft Certified: AI Agent Builder Associate is one of the Associate certifications Microsoft accepts as a prerequisite for the Agentic AI Business Solutions Architect Expert (as of November 2026). For that Expert title Microsoft also requires exam AB-100, which covers agentic business solutions at the architecture level.

What does your training at tecnovy look like?

AB-620Certified: AI Agent Builder Associate

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